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How to Order Your Driveway Gate Prowell's Wood driveway Gate are normally scheduled about 3-4 weeks out.
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Step #1
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Select your gate style from the Gallery |
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Step #2
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Check your dimensions. Select an option accordingly from the Base Price Tables and Specifications Page. | ||
Step #3
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Shipping to all 50 states is quoted by us, depending on the weight, size, and your location. | ||
Step #4
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Contact us to confirm your gate and shipping costs and our current schedule. A genral discussion of your project. | ||
Step #5 |
With this information, you may now want to entertain quotes for installation and automation. Refer these contractors tothe web site and the specific Drive Gate, and if they are unfamiliar with us, it is also a good idea to insure they review the PDF Installation Manual to insure a more accurate quote.
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Step #6 |
The Payment Center is linked at the top of every page on the web site. This is simplya convenience to placing your order but if you would prefer to do this by phone, that is fine. In the Payment Center, enter your billing and shipping information and your costs that have been calculated by you or provided by us. If for some reason there is a slight discrepancy in this figure, we will contact you prior to processing an advance of 50% of the total cost.If you prefer to pay by check, or money order, your payment can be sent to the address appearing
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| Step #7 | Usually within 2-3 business days, you will receive an email with a link and log-in to a site set up where you will be asked to review and approve not only your statement, but your drawings. With your approval, by following the email link, your project is officially scheduled. If there are any revisions to be made, contact CPW to discuss the changes. On this site page you will also find links to the Installation Guide; a guide to Finishes; as well as a number of other useful links that may be of interest and help facilitate your project.
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| Step #8 | Upon completion, photos are posted on the same site address as your drawings and the final payment is processed. We will send another email linking you again to the same site address and log-in. Prior to shipping/delivery, CPW will contact you by email or phone to insure someone will be present.
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| Step #9 | As a simple courtesy, we ask only that you find a little time to take a few photos of your completed installation and send it to us as Hi Resolution images attached to an email.If possible, something of the product and perhaps a wider frame to include the surrounding aesthetics. If the photo appears on the site, there will be no mention of names or addresses. If the photo appears in print, photo credits are captioned.
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Cancellations: Because our products are custom made, with advance payments issued to the shop and timetables arranged for scheduled work, a 25% fee is withheld for cancellations, or requests for a refund of the advance payment prior to approval of drawings. There are no refunds once the drawings have been approved.
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Support Requests regarding installation. Between 8 and 5 Monday through Friday For direct contact with Charles: cprowell@prowellwoodworks.com
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| Mail to: Prowell Woodworks PO Box 785 Sebastopol, CA 95473 |
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