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charles prowell woodworks

charles prowell woodwoorks

1. Where are you located?
2. Who does the work?
3. Are CPW products American made?
4. What forms of payment do you accept?
5. Will you design something just for us?
6. Do the Custom designs cost more?
7. Will your work increase our equity?
8. Are you open to the public, or trade only?
9. Can we visit your showrooms?
10. What about shipping costs?
11.  Do you sell the plans for your designs?
1. How much does it cost?
2. Do the gates include posts?
3. Will the gates ever sag?
4. Does CPW provide installation?
5. Can we pick up the gate ourselves?
6. How does the gate arrive?
7. Should we hire an architect or contractor?
Or should we contact you ourselves?

8. Do you discount to the trade?
9. Do we need to stain or seal the gate?
1. How do we calculate how many panels we need?
2. Can the panel designs be modified?
3. What is the maximum length of each panel?
4. Do you have any privacy fences?
5. How do I set my posts?
6. Do you provide posts and caps?
7. Do we need to stain or seal the panels?
8. How are your fence panels constructed?
9. How are the panels installed?
10. Do you sell the plans to your fences?
Knowing in advance his weakness for social manners, we have gone to polite extremes in securing the presence of Mr. Know-It-All Himself. Addressing your concerns.
charles prowell
1. Do we need a steel frame for our drive gates?
2. Do we need an automation contractor?
3. Should we use wood posts, steel posts, or columns?
4. Swing direction--out or in.
5. How much do they typically weigh?
6. Why a wood gate instead of wrought iron?
7. What about Homeowner Associations?
1. What do the arbor assemblies include?
2. Do they arrive fully assembled?
3. Does CPW provide the posts?
1. Are the columns solar powered?
2. Do we need an electrician?
3. How do they fasten to the posts?
4. Do they arrive fully assembled?
5. Should we seal or stain the columns?
6. Can we use timers for the lights?
7. Can we choose a different plexiglas color?
8. What are those light holes in the cap?


GENERAL QUESTIONS

1. Where are you located?

We are currently fabricating and shipping from various facilities around the country, as well as our shop in Sonoma County, north of San Francisco. It should be noted that we normally scale back during the winter months and close out those facilities subject to the sort of weather not fit for man or beast. The Home office is in Sonoma County, CA. Our production locations are not open to general traffic, although patrons do have the option of will-call rather than shipping. Pick-ups should be scheduled Monday morning through Saturday morning, however.
2. Who does the work?

Craftsman and artists whose skills are above reproach, all of them trained as journeymen woodworkers and furnituremakers prior to undergoing their tutorials for the CPW methodology. A CPW mandate is the accountability of one craftsman on each project, from start to finish.
3. Are CPW products American made?

I have this lineage. This geneological history so well documented it wears like a pendant aronud the necks of my sisters and I and my sons and nephews and great nephews and great nieces and cousins and aunts and uncles and it's a lineage we've inherited. Obviously. Drawing to the 1680's maternally and the 1720's paternally as a North Carolina gentry so landed it might be considered a culture within itself. My aunt and uncle recently donated the family silver--once buried deep, from Sherman's marching army--to a dedicated Silver Heritage museum in Charleston. Our illuminous maternal ancester William Tennant founded the new colony's Presbyterian Church and Princeton University, all of it so well documented in the book Light Into Darkness. We are ministers and farmers, with the farmers wrestling control from the ministers and maintaining control right up until I--the last surviving Prowell male--left our beloved Illinois farm for the ludicrous liberalisms of Northern California. The legacy of a tuft of rich black earth held in the weathered leathery palm of a Prowell hand ended right then. The very day I left. And I've been homesick ever since. Crying myself to sleep. Night after night. Decades. Buckets of tears. And the worst is how Illinois, the Land of Milk n' Honey, God's Country, Heaven on Earth, how it has gone on to do just fine without me.
I forgot the question. Could you repeat the question?
4. What forms of payment do you accept?
American Express. Master Card, Visa, Discover. And Checks. No Chilean pesos. The Chileans once stripped me naked and threw me in a cold empty concrete room below the National Palace for 4 days. That was Pinochet's boys. January 1976. And we dont accept Argentian Pesos either, where I got caught in the Dirty War and lay awake at night in my small room overlooking the Avenida La Libertador, listening to gun battles, to the sound of twin engine props flying not far off the shore dumping drugged bodies into the Atlantic. And no Salvadorian dollars either, where back in '78, I practically had to wear a bullet-proof vest just to get a little surfing in. Other than those exceptions, we'll take anyone's money.
5. Will you design something just for us?
We are commonly sent jpeg images of properties that can help us to design your work as a compliment to existing architectural details and precedents. Be forewarned: Debtor's prison is not pretty. You will come to us, repeatedly, again and again, desperate for more CPW products. The irrevocable and irresistable lure of ordering and owning such products. We've come to recognize the same symptoms not so disimilar to AA or Gambler's Anonymous. We will seldom if ever visit you in debtor's prison.
6. Do the Custom designs cost more?
In principle, no. The design work is verbal, or written, as we consider and discuss your specific needs. Dimensioned drawings are available only with the acceptance of the advance payment. The ultimate cost may be higher or lower than a similar example on the site, due simply to the complexity or simplicity of the custom design. You will be quoted costs during these preliminary discussions.
7. Will your work increase our equity?
Equity?  You are writing in from California, I assume.  Nowhere else are they so concerned with equity as California. To answer your question, I would say that it depends. If you are accustomed to shuffling around the house in a JC Penny's housecoat and suddenly, in a fit of weakness you purchase a pair of slippers from Sax, the ensemble will more than likely tip the scales toward eccentricity rather than elevate the appearance of the robe. If, on the other hand, your robe is from Sax and your slippers from Penny's, CPW slippers will tilt the scales to the completed ensemble, raising your value, your general worth. When these criteria are met, CPW will in every instance raise the stock of your existence considerably beyond the initial investment. This plays out on an exponential curve--the better the property, the more substantial the gains in appraisal values.
8. Are you open to the public, or trade only?
We are open to the public, accepting inquiries and commissions from individuals, associations, and trade alike.
9. Can we visit your showrooms?
Being open to the general public and wanting to meet the general public is like expecting the vaudeville performer to interact personally with each and every member of the audience.  The shops themselves are of course not available for public visits, as these are shops and not showrooms. Charles' small design studio of 28 years in Sebastopol, CA is the only facility where the public is welcome to visit.  Not necessarily to see CPW products stacked against the wall, as what concerns Charles at any given point.  It is always a good idea to call or write first.
10. How are your products shipped?
Shipping is 10% of the total of your CPW product cost, excluding hardware.  Exemptions to this apply if your work is made in one of the listed shop locations and either you prefer to pick it up yourself, or the fellas in the shop are willing to make a delivery themselves.

You can expect the shipped product to arrive on a UPS Freight carrier. . When your product arrives, expect it to be heavy and bulky. Single Gates can generally be handled by a single individual although, Driveway Gates and multiple Fence Panels can be quite heavy. ***Do not expect a motor freight driver to help you beyond the foot of your driveway. From that point on, the load is yours to manage. You can either open the crate and move the products from the foot of the drive one at a time, or  UPS drivers have been known to use their hand jacks to transport your crates from the foot of your driveway to your garage, if you offer them the stipend of a tip.

Further explanations are available on the Shipping page.
11.  Do you sell the plans to your designs?

No.  There has been considerations to creating a series of video / photo / text / and dimensioned drawings to a number of products and available for a reasonable fee.  In the past--for the first dozen years from when the products and methodologies were first developed--there was a need to harbor the secrets.  CPW was for the longest time the only one offering such products.  Now things have changed if the designs are going to be built by 3rd parties, they may as well be built correctly.

GARDEN GATES


General information can be found by scrolling through the Garden Gate Price Table

1. How much does it cost?
--Yes, of course, the cost. The gates are about $1500 each up to 48" width, depending on the design. Everything is priced off of a Base Cost. Certain designs will obviously be more or less than others. The link to each gate design's percentage above or below the bae Cost can be found just above the first image on any given gate page, linking you to the Price Tables.   To the gate cost is an added cost of hinges and latches, etc..  Not a neccesity, but we would prefer you utilize the hardware options we offer rather than a less reliable product that will likely reflect unfavorably on the gate's performance. 
2. Do the gates include posts and post caps.
--No. The extra crate size and extra shipping cost would have you paying a premium for a post that can be ordered at any lumber yard in the country. Standard post caps are linked on the site map and can be ordered directly. 6x6 posts require nominal 5-1/2" sq caps. 4x4 posts require 3-1/2" sq caps.  If you prefer our CPW Post Caps, however, these would be ordered along with your gate.
3. Will the gates ever sag?
No. For goodness sakes, if they sagged we would be falling short on the most fundamental criteria. The pedestrian gates and the drive gates will hold their stature , even if their homeowners, over the years, grow shorter and more vulnerable to the general ravages of passing time.
4. Do you provide installation?
--No. You'll need to arrange the installation yourself.
If you are installing your own gate, please refer to the PDF Installation Manual. But remember, what commonly separates an enjoyable installation from a temper tantrum is patience. Take your time and you'll be rewarded with something you were involved with on a memorable level.
If you are hiring an installer, present them with either the link to the Installation Manual, or a printed copy of such. This will help them to quote the project with some of the mystery resolved in a product that is new to them.  The Installation Manual can be found under the Site Map, or on the same secure page with your eventual drawings.
5. Can we pick the gate up ourselves to avoid shipping and crating costs?
--Yes. If you are close to the shop where your work is scheduled, we can arrange for a pick-up. The fellas will help you load and the social graces of such an encounter would have you thanking them for their efforts and their artistry, and them thanking you for your kind patronage and in this manner we inhabit the hierarchy of a civilization, and not a tribe.
6. How does the gate arrive?
--Your gate will arrive at the foot of your drive in a UPS Freight truck, packed in a durable, ribbed, skid crate.
Your added charge for residential delivery is included in your overall shipping costs of 10% of the total CPW Product order (hardware not ncluded). Any circumstances that prevent the driver from accessing your property or off-loading your gate are the homeowner's responsibility. Please be present for the delivery. If you note any damage to the crate, sign the driver's receipt, but make a note of the damage. It is not necessary to force the driver to wait while you disassemble the crate to inspect it for damage. If in fact there is damage to the gate, your claim will show a record of your initial comment on the driver's receipt and CPW will step in. But relax. We have had only one gate arrive with damage over the course of 15 years with first, FedEx, and later, UPS (Although we did have a gate ship from Raleigh to DC once and arrive without the crate. No one seemed to know, or was willing to confess, as to just what happened to the crate.
7. Should we hire an architect or contractor?
It depends. The scope of certain projects are improved with the presence of contractors and architects. It is commonly, in these cases, the contractor who provides CPW with the necessary dimensions and discussions regarding site issues. If your architect makes first contact, which is also common, we concern ourself at this juncture primarily with the designs and general needs of the architect's patron before being relegated to the field dimensions and specifics provided by the contractor or carpenter. But for single gates, it is quite common and relatively risk free for the homeowner to make initial contact, provide the dimensions, and complete the installation themselves. The Installation Guide was created with you in mind, and unless you are bent on failure, or are too blind to see the bubble floating between the level lines, the process of installing a CPW gate is straightforward and we're never more than a phone call or email away.
8. Do you discount to the trade?
In certain applications and to certain repeating sources, we offer a meager 10% dicount. Because we are a build-to-order business of custom products, our discounts, if any, are relegated to volume orders only.
9. Do we need to stain or seal the gate?
Not really. The finish associations will have you believe that you in fact do need to apply a seal coat.  But Cedar is not fir; there are inherant properties that make cedar a desirable exterior wood.  Applying a finish is purely an aesthetic decision and will have no impact on prolonging the life of your product.  This is all discussed on the Finishes page, found under tha various Cost Tables or under the Site Map.
Is this really you answering these questions, or one of your staff?
--It is me. I really have very little with which to occupy myself anymore. This, and prototypes, are a few of the areas of the business in which I've been awarded. Like tossing left-overs to the family pet.
Don't you have any hobbies? You should write a book about . . . you know, about building the business and all.
--Hobbies: I've taken up ironing recently and finding some relish in the progessions and accomplishments of this and how it's similar to mowing a lawn: the smooth cut of what you've done, and the creases and wrinkles of what rests ahead. There is physical poetry in the smoothing of an unruly crease.

Regarding the business, well . . .the affection is relegated to what tomorrow offers and not reliving yesterday . . . so a book on building a business is best left to someone who has stopped building their business, hence misses their business, and wants to relive the glory days by immersing themselves in the yesterdays of a life already lived.   
Anything that has you recording the process of life as it is being lived, will consequently distract from that life.  This is an eternal rule, thumbed I believe by someone like Nietze or Camus.  How being too aware of the yesterdays distracts from the todays.
So you answer the FAQ's instead.
--I've developed a keen eye for the very very rare example of literacy in the general public. I live for these beacons of civility, scouring our email inquiries for the faintest hope of an elevating trend in the general slop that passes for sentences and thoughts. So for the most part, a staff member reads the week's questions to me aloud and I dictate the answers, and more often than not, that job is relegated to one of my great nephews or nieces who break often and frequently from the tedium of reading letters to jump on me as if I were an unbreakable trampoline, or to tie scarlet bows in my unruly hair and in this fashion, entire afternoons can be lost without a trace.
I can imagine you in an armchair, a shawl draped over your feeble knees, smoking your pipe, an understudied disciple at you side.
-- I believe you're only allowed one question. It's been four or five questions already. You're getting me confused. This isn't how it works. It's supposed to work different and now it's not and . . .
How do you know that? It could be four different people.
--I think I have to go home now.
Jeeze. How old are you? Are you like 80 or something?
--I want to go home now.



FENCE PANELS

General information can be found by scrolling theFence Panel Price Table.
1. How do we calculate how many panels we need?
--There is an Example Layout guide on the site, linked by scrolling below the Price table. This serves to explain just exactly how to calculate your costs prior to contacting CPW. But basically, translate your given fence runs into inches and divide by 65.5 (if using 6x6 posts) to get the number of panels required.  We will eventually do the math here to create equal width panels over each section of fence-line.  This will be exemplified in your dimensioned drawings in both elevation and plan views.
2. Can the panel designs be modified?
--Yes. If you have a defining feature or architectural element worth noting, please send us a jpeg of what might be considered visually upon approaching your fence-line. We will look to incorporate this into the fence panels and in this manner, your fence will serve to enhance and compliment what exists, rather than upstage it.  There is no charge for this customization beyond the cost of the modified design itself. 
3. What is the maximum length of each panel?
--64". I told you that already.
4. Do you have any privacy fences?
--From both a designer's point of view as well as that of social protocols, privacy fences are uneventful and unneighborly. If you consider a part of the country known for it's sense of historical community, as in Vermont and New England, you will see almost no front fences and very very few backyard fences.   Fences are barriers;  they distract and segregate.  And yet, being in the fence business, it is understood that certain fences, of inordinate beauty, can overcome this dictum.  Designing a solid privacy fence of inordinate beauty is a tall task.  And yet there are obviously extentuating situations that require and request solid panel fences. The proximation to high-trafficked streets, for one, where you may have an issue regarding the safety of your children, or the sounds levels that prevent normal conversations in your front yard. We offer one solid panel style, Fence #20 . . . maybe more. We also commonly reduce the normal 1-1/2" spacing between the upper pickets down to 3/4" to provide more privacy while maintaining the aesthetics.  If you prefer a solid solid Privacy Fence, CPW will make it for you and it will be a work worthy of the kudos and comments of your neighbors that never reach your own ears simply because your neighbors do not have access to you. You have distanced yourself from them with the erection of a solid barrier fence.
5. How do I set my posts?
--There is a link on the Fence Cost Page to Post Setting that will illustrate the preferred method for setting your posts, and make the difference between a post that last 30-40 years and a post that begins rotting the moment it is set into the ground.  Your installer will likely object to this method.  But then your installer will also be one who recommends pressure-treated posts, laced with arsenic and poisins that distract bacteria and rot from getting a foothold.  But, logical minds understand that anything that kills bacteria is not exactly healthy to humans nor the ground water tables it slowly infects.  Nor your children running their hands against such a post and then their hands drawn to their mouths and then a flurry of young budding white blood cells called into action to fight off the threat to the young body's good health. 
6. Do you provide posts and caps?
--We do not provide posts. The added cost of crating posts and their shipping weight have you paying a premium beyond what is available at your local lumber yard.   Most fence posts are western cedar STK grade.  This a tight clean knotty grade and available back east by special order.  There is some discussion regarding your post material at Setting Your Posts.
Nor do we currently provide post caps beyond the CPW Post Cap, which is something else all together. 
7. Do we need to stain or seal the panels?
It's not a bad idea tl to seal the panels initially, as the seal stabalizes the dimensional swelling and shrinking as the wood acclimates itself to your local climate over the first few weeks and months. Whether you decide to stain, oil, or paint your panels, however, be aware that there is a maintenance timeline, found on the Finishes page. If paint is allowed to go too long without maintenance, it will crack and peel, and thus require a fair amount of prep prior to any re-application. Stains and oils will simply fade out gradually, losing their color. The best and longest-lasting finish is by Sikkens. A 2-part application with a dozen or so earth tint colors. For actual color, you will need a pigmented stain, and we suggest Cabot Stains. For gates that want the weathered look, a simple clear coat initially, and then nothing more ever again.
8. How are your fence panels constructed?
The panels are joined, as in wood joinery. Their actual assembly is free of nails, screws, and errant hardware. They are mounted to the posts, however, with 6" exterior grabbers. Six screws per panels, within their pre-bored holes.
9. How are the panels installed?
Between the posts using the mounting screws set to the six pre-bored holes. For extended fence-lines, this procedure is covered in depth in the PDF Installation Guide, found under the Site Map, on the Fence Cost Page, and accompanying all shipments. Basically, string a line along the fence-line, set the two end posts, and work your way down, setting a post, mounting a panel, setting a post, mounting a panel, etc. The posts are set, at this juncture, in pea gravel, allowing for final adjustment before setting them to a 6" cap of concrete.
10. Do you sell the plans to your fences?
No. 



DRIVEWAY GATES

General information can be found by scrolling the Drive Gate Price Table.  More information can be found at CPW Specifications.
1. Do we need a steel frame for our drive gates?
--As discussed on the Drive Gate General Information and Cost Page, if the overall width exceeds 12', your gates are embedded with an invisible steel frame for structural rigidity, with an overall gate thickness of 3". If the width is 12' or less, the gates are 2-1/4" thickness and require no steel frame, mounting to your wood posts or columns with our adjstable tube steel hinges or standard 4" ball-bearing butt hinges. Whichever your contractor is comfortable with.
2. Do we need an automation contractor?
--If your gates are to be automated, then you need an automation contractor. They will provide you with a quote for steel posts--when necessary, as well as the appropriate motors and communication needs, such as options of a simple remote to a more versatile keypad and intercom. Because the Driveway Gate automation is a competative business, we can offer recommendations only to those patrons within the San Francisco Bay Area, where we have personal relationships with certain automation contractors. 
It is not entirely uncommon, for the smaller gates, to see a handy homeowner tackle the automation themself using the user-friendly armature style motors such as the Miracle Elite 100. The various motors and discussion are tackled on the Drive Gate Specifications page.
3. Should we use wood posts, steel posts, or columns?
--For overall widths less than 12', you can use 6x6 wood posts, steel posts, or masonry columns, to which we provide wood jambs. Our CPW 4" ball-bearing butt hinges is sufficient. For widths over 12', you will need to use either steel 6x6 posts or masonry column embedded with a core steel post.. Often, with steel posts--even occasionally with existing wood posts--CPW's Gate Column Wrap is introduced to bring the entire assembly together as a single aesthetic consideration. This reduces your overall opening width, by approximately 2-3/16" from each post. The Columns are offered as lighted or unlighted.
4. Swing direction--out or in?
--If your driveway slopes up, toward the residence, you may need to have your gates open out, toward the street. The alternative is to have the gates set high enough off the drive, when closed, so they will clear the high point of the rising drive slope when fully open. You can determine this height by laying a flat 2x4 from the proposed gate setting to half the overall width up the drive. using a level, you will raise the end of the 2x4 at the gate end and measure the distance between the bottom of the 2x4 and the drive surface. It should be noted that with out-swing drive gates, the armature on the motor requires more clearance, robbing the rough opening width by approximately 7 " per motor-arm. If the motors are exposed, mounted to the street side of the gates, this is avoided, but the unsightly view of the motors is a trade-off.   You can also opt for the SEA below grade motors, allowing for out-swing (or in-swing) with a motor that is set below the drive surface.
Most communities have an ordinance that no drive gate can swing out unless it is set a minimum of 12' in from the street. Obviously this is to avoid your vehicle from stopping in the street, waiting for your gates to open and allow you to access your drive.
5. How much do they typically weigh?
A double gate for a 12' opening (meaning two 6' wide gates), at 6' height, at 2-1/4" thickness, will weight approximately 200 lbs per gate. For an opening of, say, 16', with two 8' gates, will have each gate, with it's embedded steel frame, weighing approximately 350 pounds.
6. What are the advantages of a wood gate over a wrought iron gate?
Typically, the benefit of solid panels for privacy. And the aesthetics of wood over iron.   The versatility of what can be done when designing with wood as opposed to the limitations of what can be done with iron or steel. 
What about Homeowner Associations?
It's best to provide your Homeowner's Association with a dimensioned drawing of your proposed project, as well as a printed photo of the specific style CPW fence.  This is accomplished by commissioning your drawings from CPW prior to their normal sequence of being posted with the 50% advance payment.  The cost of the drawings varies when commission separately, but it is a nominal fee and of course deducted from your overall eventual cost.  You will also request from CPW a high resolution image of the specific style fence, which is sent to you as an email attachment and which you will print out for presentation to the Association for approval.



WOOD COLUMNS & POST WRAPS

General information can be found by scrolling the Column Price Table and CPW Product Specifications.
1. Are the columns solar powered?
No. After an investment of two years toward research and development of a solar-powered Landscape Lighting Column, we finally arrived at a unit that could provide solid and acceptable illumination even during the length of a New England winter. But, alas, we ran into a roadblock with securing the preferred solar panels from the Argentinian manufacturer. Their inventory was being gobbled up by the German Government. So we gave up and moved ahead with this product, offered as a hard-wired unit requiring low-voltage wiring. Had it been the States gobbling up the Argentinian's inventory, we would have felt much better. But America appears no more capable of conservation and alternative-minded options than a barnyard cow could be expected to recite poetry. It seems we're heading backward from our last responsible energy policy way back in the Carter Administration (In the first week of Reagan's administration, Carter's solar panels on the White House were summarily removed).
Doesn't it ever occur to you how obscene it is that the notion of poles and wires outside your home have not changed, have not been improved or advanced since Edison wired J.P. Morgan's home in NYC? By golly it's time for a change in the national sentiment, away from an oil-based imported energy consumption, away from the minimum nutrition of fast food outlets, from the fertilizers and steroid-fed livestock and while we're at it, from the chain box stores that have homogonized our choices and robbed us of the once healthy, thriving downtowns? It's scary how this dilemna is not even recognized by so many Americans as a dilemna at all. Why, in Kentucky they are proud of their fast food options and their Wall Marts, while turning a blind eye to the rampant decimation of their once thriving little villages, boarded up for twenty years now.

This was illustrated in the summer of 2005 during a road trip through Kentucky that had Charles experiencing six county seats that had not one sit-down eatery. Not a breakfast diner, nor a restaurant with waited staff. When asked, Charles was proudly directed up to their Commerce Blvd, littered with an endless string of fast food outlets. "Pretty much anything you want, we got down there on Commerce Boulevard"
But back to solar:  It is not uncommon that a site will utilize existing panels to power their lighted columns instead of a low-voltage source drawn from their local utility provider.  As technology advances, we will eventually modify the columns to solar power.
2. Do we need an electrician?
Probably. Unless you are handy with low-voltage, supplying the Column area with trenched wiring. The Lighted Columns arrive with the wiring stubbed out, the extra length of wiring fed out through the bottom of the Column for a fairly simple junction below grade.
3. How do they fasten to the posts?
This is covered in detail on both the Installation Guide, Product Specifications, as well as the Gate Column General Information and Cost Page. The Columns arrive as 3-sided assemblies that are simply slipped around your post, insuring your wiring is fed out at the bottom before mounting the fourth side to the assembly with the provided screws, plugs in the pre-bored holes.  
4. Do they arrive fully assembled?
Didn't I just address this concern in the above item? So I need to repeat myself. The columns arrive as 3-sided assemblies. The fourth side is mounted once the Column has been slipped around your post and secured to your post. For wood posts, the columns are secured using the provided screws and pre-bored holes. For steel posts, it is necessary use the provided bolts, set to the pre-bored holes but requiring you to drill through the steel post on site. Okay, maybe I didn't cover it quite so thoroughly in the above item. I apologize.
That's okay.  There must be a lot of stress associated with a company that caters to an entire nation.
Stress?  I experienced stress once back in the mid-80's on one of the upper slopes at Squaw Valley in the Sierras during a total white-out blizzard.  Anyone with a brain was down at the lodge, which would explain why I was not among them.  It was so blinding that I could not even see my skis.  I had to negotiate 5 miles of a blue-diamond run in white-out conditions and throughtout this odyssey I told God that I swore I would be a believer if only he got me down alive.  This was a hedging assumption that such a God was listening and available to lend a hand to someone who has throughout his life distrusted organized religion and the assumption that man needs an organized religion to steer them toward good and away from evil.  As if Man were incapable of knowing one from the other without the dictums and ultimatums drawn from doctrines such as Bibles and Korans and ranting, fist-waving evangelicals. 
Well, you apparently survived.  So did you keep your promise to God?
Promises of such a nature are less accountable than those between real people.  You are stressed.  You say things.  Fortunately there were no witnesses.  I survived, yes.  A reprieve to live another day, another decade, and for that I am thankful.  But thankful to whom is the eteranal question.  Anyway, you're only allowed one question and you've had more than.  The next questioner, #5, has I believe been waiting patiently for some time while you chat away as if we were old pals.
Hi, this is #5 and I don't mind.  Really, I rather enjoyed your story about God. 
Hi #5.  This is #4 and don't you agree that Charles should just tell stories and forget about these boring business FAQ's.
Your last reprimand, #4.  One question only. Now let's listen to what concerns #5 has regarding the Columns. 
How do you know, Mr Prowell, that it wasn't God who saw to it you survived the blizzard afterall?
I don't know, #6.  I don't know.
#5.  This is #5, Mr Prowell, and my question was if we should seal or stain the columns?
Sealing the columns is not necessary unless you prefer the aesthetics.. If so, you will probably want to slip out the plexiglas backing behind the grids before doing so. Also, be certain to give the underside of the Column cap the same seal as the upper, exposed top of the cap. otherwise it may cup and warp.  
Is that it?  How come #4 got a whole story with his answer, and he broke your rule about one question per person.  I followed your rule and I get no story. Is it because I am a woman?  You treat women and men differently?
I apologize, madame.  It could be because you are assuming both #5 and #6.  Which is it?  Because you cannot be both.
Madame?
Maam?
Maam?
Miss?
My name is Rainbow Dove, for the record.
Dove.  That reminds of a few years back we had a little incident in Sebastopol back in the early 80's when Edgar Edgar and his son Edgar Edgar Jr went dove hunting in the Laguna behind the Ford dealer and their one shot ricocheted off a no-trespassing sign to carom off the side mirror of a new F-150 and eventually clean through the front tire of little Adlai Means' new tricycle and you'd a thought it was a gang war, given all the hullabaloo. People over-reacted--hippies mostly, with names like Rainbow and Dove--and they boycotted the Ford dealer, who had only the one truck to sell anyway, and they had lots of meetings and basic hippy effrontery that resulted in a sign posted on Hwy 116 that said: Welcome to Sebastopol 
Nuclear free zone 
Land mine free zone 
Drug free zone 
Pesticide free zone 
Dove-free zone 
6. Can we use timers for the lights?  And by the way, my name is Frank and Mister is fine.
Yes. The timer can easily be installed within the column near where the transformer is located, but your access to it becomes cumbersome, as you must remove the cap, remove the light fuxture and it's supporting shelf, to gain access. So it really is far more prudent to simply mount the timer near the bottom of the Column, where it is more or less unnoticed, but accessible.   You can also elect to have the standard transformers replaced with a single sensor transformer that mounts outside the columns--either at the house to allow you the low-voltage trenching to the columns, or they can be mounted somewhere near the columns themselves.  We'll ask you, with your order, which you prefer.
7. Can we choose a different plexiglas color?
Of course.  As long as you source and purchase this yourself.  We will provide you with the sizes required.  You can then simply slip it into place within the slots and set the column cap on and you are done.    You will want to let us know if you prefer to do this over the standard white-light plexiglas we provide.
8. What are those light holes in the cap?
They are a feature whose sole intention is to solicit breathless gasps from your guests who arrive and depart in the absolute darkness. The columns, you see, are invisible in the total darkness. There is only the light splayed through the grid pattern, and the small throws of light escaping through the weep holes in the cap to be thrown against the underside of the cap overhang. A stunning feature that will, in the event of stalled dinner conversations, rescue you with the aplomb of a proud offspring.
--So who designed it? You?
At this juncture--January 2007--everything on the CPW site was designed by myself. But this may change, as my youngest son Ben is well into the last stages of his lifetime apprentice by enrolling in the North bennet Street school of Woodworking in Boston.  Upon completion, he will be better equipped than myself to procure the designs of those decades to come. This would leave me of course with little else to occupy myself beyond, well . . . answering FAQ's. Do you understand the thrill of making one's way into the shop every day for decades and decades, puttering and absorbed and occupying oneself with the culminating process of creating tangible entities and all to the wafting backgrounds of a familiar opera that helps, in a Pavlovian effect, to diassociate the woodworker from danged near every distraction imaginable. Do you understand how quickly dimentia and senility leap at the opportune void of idleness? Well, do you?
--Maybe. You sound troubled.  Was it Rainbow Dove who upset you? 
Upset?  I'm not upset, other than I lost my swing this morning. I don't know where it went. I couldn't buy a fairway. I spent my round foraging in the woods and wading through water hazards like an indian scout while the rest of my foursome chatted and laughed within the civilized scenery of a groomed fairway. I arrived onto each green as a host to crawling insects, scratches, bruises, and an assortment of limbs caught to the cuff of my muddy trousers. No part of my game residing on the fairways but the sound of my grunting expletives penetrating the canopy to reach the groomed cut like a detestable limp. A detestable limp.
--So what's so hot about son Ben?
Is this you again #4? Are you back? You keep breaking the rules. One question per visitor. Don't you have anything else to do but break my rules?  I suppose Rainbow is with you?
-So what if it is?  And yes, Rainbow's with me now.  We're a couple, it would seem. And we're forming a new company, together.  We're stealing everything of yours and calling it our own. It's legal. I checked with a lawyer first. He says you'll never go to the trouble of suing us.
Well you're not the first. There are innumerable knock-off efforts, scattered everywhere. It reminds me of the Union Army.
--Union Army?
The Union Army was this procession, this traveling cornucopia followed everwhere they marched by a veritable city of parasites, of whores and vendors and scavengers, the whores who infected the soldiers with disease and the vendors who sold medicines and supplies to the army at exagerated prices and the scavengers who scoured the battlefields on the morning after a battle, collecting boots and belts and anything of value from the dead bodies, selling it all back to the vendors who sold it back to the same traveling battalions. A trie trickle-down economy. Because there was simply no way to stop this practice--the Union soldiers too exhausted from the day's fighting to parole the battlefield and guard the dead--it continued throughout the duration of the war. Anyway, one thing you cannot replicate is Sir Teddy.
--Sir Teddy?
Sir Teddy. Our aging Mascot. The pure bred West Highland Terrier responsible for all of our intuitive decisions. You cannot bribe him. Unless, well . . . he does have this damnable weakness for Pekenese.




ARBORS

 
1. What do the arbor assemblies include?
Most of our Arbor assemblies are designed to 'seat' themselves onto the tops of your new or existing posts.  They arrive with mounting caps fixed to the bottom of the arbor legs, whether it is a 2-post or 4-post arbor.  The mounting cap simply fits over the end of your post.  They are also fitted with threaded rod inserted into the bottom of the arbor legs.  A corresponding bore must be made into the top of the post.  The threaded rod provides added support for those assemblies that require it.

The same procedure applies to those arbors that are to be mounted to the tops of existing stucco or masonry walls, but without the mounting caps. In these applications we default to the threaded rod only, with the corresponding bore into the top of the wall to be accomplished on site by your installer.
2. Do they arrive fully assembled?
Yes. 
3. Does CPW provide the posts?
  No, we do not supply the posts.  Our primary reason for not including posts on all arbors is that posts can be bought or special ordered at any lumber yard by your installer, whereas if we provide them, we must build a larger crate, and add extra shipping costs, resulting in a post that ends up being far more than what it might cost for the installer locally. 




Our illustrious mascot, Sir Teddy, who pretends to know everything about anything and is responsible for a fair number of the answers provided in the above FAQ. Since making it big, he has bought his own house across town, overrun with cute poodles and adoring pekenese. Here Ben Prowell arrives, as every morning, to fetch him for another day at the CPW offices and of course Sir T. insists on driving, even though he is approaching 90 and has had his license revoked repeatedly for barking at oncoming traffic.
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CPW
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1. 8 0 0 . 4 6 6 . 1 8 5 0
1 .7 0 7 . 8 2 3 . 3 7 1 1 (PST)
1 . 7 0 7 . 6 2 3 . 1 5 4 5 (FAX)

 

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