| 1) A typical wood arbor within the Continental United
States ships FedEx Freight. 2) If you order an item, we will provide
a quote, where necessary, for standard shipping. FedEx may have an additional
charges for redelivery and making appointments. We will not be responsible
for any of these charges. 3) When items are shipped motor freight, the
items become the property of the purchaser when they leave our dock.
Motor freight companies may have strict policies regarding damaged freight.
If you sign for a damaged package without noting the damage at the time
of the delivery, they will often not allow the claim. Please make sure
you inspect your boxes before accepting them. If you detect some damage
to the crate, please make a note of this on the Bill of lading the driver
will ask you to sign. You do not need to refuse delivery or ask
the driver to wait. Your signed note will be sufficient in the
event of a claim. 4) Please make sure you understand the shipping
options and how your order will ship before placing an order.
Relax. We use durable, ribbed crates. As of winter 2005,
only one shipment has arrived with damage. This, in June 2003, involved
a small break on a single rail of a single panel and CPW replaced it
without question. The fault was ours.
To View Typical Crate
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