| 1) A typical wood gate within the Continental United
States ships FedEx freight. 2) If you order an item, we will provide
a quote, where necessary, for standard shipping. The independent courier
may have an additional charge for redelivery and making appointments.
We will not be responsible for any of these charges. 3) When items are
shipped motor freight, the items become the property of the purchaser
when they leave our dock. Motor freight companies may have strict policies
regarding damaged freight. If you sign for a damaged package without
noting the damage at the time of the delivery, they will often not allow
the claim. If you detect some damage to the crate, please make a note
of this on the Bill of Lading the driver will ask you to sign.
You do not need to refuse delivery or ask the driver to wait.
Your signed note will be sufficient in the event of a claim.4) Please
make sure you understand the shipping options and how your order will
ship before placing an order.
Relax. We use durable, ribbed crates. As of summer 2003,
only one shipment has arrived with damage. This, in June 2003, involved
a small break on a single rail of a single panel and CPW replaced it
without question. The fault was ours.
To View Typical Crate
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