Being open to the general public and wanting to meet the general public is like expecting the vaudeville performer to interact personally with each and every member of the audience. And although Charles and Ben are not vaudeville acts, they are nonetheless available for your visits to the shop in Cotati. Please call or write first simply to insure you don’t time your visit while they’re off having lunch. Normal business hours are from 10:30 to 5:00. Here you’ll see the process and most likely whatever is in flux at the time. As well as a number of completed works mounted to the shop walls. A working showroom, so to speak.